At Cryonix, we aim to deliver your order quickly, securely, and sustainably. Below you’ll find all the details regarding our shipping locations, processing times, rates, and tracking.
1. Processing Times
- Standard Orders: All orders are processed within 1 to 2 business days (excluding weekends and public holidays).
- Once your order has shipped, you will receive an automated email confirmation containing your tracking details.
2. Shipping Rates & Delivery Estimates
We offer fast, reliable shipping across Ireland, Europe, and Internationally.
| Shipping Destination | Estimated Delivery Time | Shipping Cost |
| Ireland (National) | 2 – 4 Business Days | FREE on orders over €50 €4.99 flat rate for orders under €50 |
| United Kingdom | 3 – 5 Business Days | €12.29 flat rate |
| Europe (EU) | 4 – 7 Business Days | €15.98 flat rate |
| Rest of World | 7 – 14 Business Days | €19.67 flat rate |
Note: Delivery times are estimates and may vary slightly during peak shopping seasons, holidays, or postal delays out of our control.
3. Order Tracking
Once your package leaves our warehouse, you will receive a shipping confirmation email featuring a direct tracking link. You can use this link to check the real-time status of your delivery.
If you haven’t received tracking info within 3 business days of placing your order, please reach out to us at support@cryonix.ie.
4. Customs, Duties & Taxes
- Ireland & EU Orders: All orders shipped within Ireland and the European Union are free from extra customs charges or import duties.
- Non-EU International Orders: Orders shipped outside the EU may be subject to local import duties, customs taxes, or carrier handling fees upon arrival. These charges are the responsibility of the customer. As the United Kingdom is no longer part of the EU, UK orders may be subject to UK import VAT and, above the relevant threshold, customs duty, payable by the customer on delivery.
5. Incorrect Shipping Details
Please double-check your shipping address during checkout! Cryonix is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you notice an error in your details, please contact support@cryonix.ie immediately so we can attempt to update it before your order is dispatched.
6. Missing or Damaged Packages
If your package arrives damaged, or if tracking shows “Delivered” but you haven’t received it:
- Contact us within 5 business days of the delivery date at support@cryonix.ie.
- Include your Order Number and photos of the damage (if applicable).
- We will work directly with our courier partners to locate your shipment or issue a replacement.
Have Questions?
If you have any questions about our shipping process, feel free to contact us:
- ✉️ Email: support@cryonix.ie
- 💬 Contact Page: Contact Us